Frequently Asked Questions

Here is a list of our frequently asked questions. If you can't find an answer to your question here, please contact us and we'd be delighted to help.

What is the H1Club?

The H1Club is a FREE TO JOIN, exclusive members club that is for any golfer anywhere in the world who has scored a hole in one.

Members will receive access to rewards and to limited edition HUGO BOSS Golf merchandise and members recording a hole in one in qualifying GB and Ireland club competitions may even receive a limited edition BOSS Watch.

The exclusive HUGO BOSS Hole-in-one H1Club watch is available for any member to purchase. 

How can I join the H1Club?

Once you have scored a hole in one, simply sign up to the H1Club on the home page by entering your email address. We will then send you instructions on what to do next.

I live outside of the UK, can I join?

Yes. we would love you to join.

You will have complete access to the exclusive products in the shop and the list of rewards. The free BOSS watch is limited to players who have score a Hole in one in qualifying GB and Ireland club competition and will be notified directly by the H1Club via a personal email.

Am I eligible for a Hugo Boss watch?

This scheme is open to any golfer whose club uses HowDidiDo and Club systems – a free-to-use, web-based social network for golfers – and who scores a hole in one during an official qualifying UK club competition on or after 15th April 2013. Once your hole in one has been verified, you will automatically be eligible for a free Hugo Boss watch.

1.       Was your Hole in One scored in a Home, singles (handicap) qualifying competition.  Team events & knockouts do not count.

2.       Has the competition and your score been recorded on HowDidiDo.  Check and if not, contact the club and ask them to do it.

3.       Are you registered with HowDidiDo?  If not HowDidiDo will attempt to contact the club administrator, who in turn will try and contact you.  If you register now with HowDidiDo, the email and code will be generated, automatically, retrospectively.

4.       Notification Emails are sent out within 24 hours of the competition result being published to HowDidiDo, not the date of the competition.  Your code will be emailed 48 hours after the notification.  Some clubs don’t publish for some days, please be aware that we cannot speed up this process from our end.

 

I've defied the odds and scored more than one hole in one! Can I join the H1Club twice?

We will award one commemorative Hugo Boss watch per hole in one scored - and congratulations on your even more extraordinary achievement, it is something most of us can only dream of!  Qualifying GB and Ireland club competitions only. See terms and conditions

When will I receive my Hugo Boss Watch?

Please allow 28 days from the date of registration for your watch to arrive. If you still have not received it after 28 days, please contact the distributors at info@bosswatches.co.uk.

Notification Emails are sent out within 24 hours of the competition result being published to HowDidiDo, not the date of the competition.  Your code will be emailed 48 hours after the notification.  Some clubs don’t publish for some days, please be aware that we cannot speed up this process from our end.

I have ordered a product from the H1Club but it hasn't arrived, what should I do?

Please allow 10-14 working days for delivery. If the product still has not arrived, please get in touch with us using our contact form and we will track your order and ensure it arrives safely and swiftly.

What other benefits are available?

The H1Club will endeavour to build a whole range of merchandise, rewards, discounts, products, benefits that will enable you to continue to savour this great achievement.

What do I do if my club does not have club systems or Howdidido software?

This is only relevant at the moment to the BOSS watch reward.  All other merchandise and rewards are available to you.  Speak to your club secretary and they will advise on if they plan to install Clubsystems or Howdidido software.

Can my friends and family buy something for me?

Currently only you have access to this special merchandise.  We are working on an access system for family so that they can buy presents for you, probably via a wish-list created by you.

Is this the same club I see in the Daily Telegraph?

Yes. The Telegraph is one of our partners and you will regularly see H1Club activity there.

I scored a hole in one. How do I claim a BOSS Hole in one Watch?

If you have scored a hole in one in club competition after April 15th and your club is part of the HowDidiDo community, you are eligible for a BOSS watch. Using a unique code provided by HowDidiDo your score is verified and an exclusive BOSS Hole in One Watch is dispatched to you.

HowDidIdo generates this code three days after the club competition and sends it via email notifying you personally of the fantastic recognition of your achievment . You can then enter your code in the validate page, along with your shipping details and you'll be soon wearing your unique BOSS watch with pride!

 

Where do I enter my unique code from HowDidiDo?

If you haven't registered you can enter the code during the registration process. If you have registed, enter your code in the verify page, where you will also provide us with shipping details.

Where is my unique code from HowDidiDo?

Firstly, please ensure you are eligible to win a watch. If you are eligible, the code will be sent out usually three working days after the competition finishes and may be sent directly to you via email or to your club secretary.

Notification Emails are sent out within 24 hours of the competition result being published to HowDidiDo, not the date of the competition.  Your code will be emailed 48 hours after the notification.  Some clubs don’t publish for some days, please be aware that we cannot speed up this process from our end.

I have not been sent a code, why not?

1.       Was your Hole in One scored in a Home, singles (handicap) qualifying competition.  Team events & knockouts do not count.

2.       Has the competition and your score been recorded on HowDidiDo.  Check and if not, contact the club and ask them to do it.

3.       Are you registered with HowDidiDo?  If not HowDidiDo will attempt to contact the club administrator, who in turn will try and contact you.  If you register now with HowDidiDo, the email and code will be generated, automatically, retrospectively.

4.       Notification Emails are sent out within 24 hours of the competition result being published to HowDidiDo, not the date of the competition.  Your code will be emailed 48 hours after the notification.  Some clubs don’t publish for some days, please be aware that we cannot speed up this process from our end.

5.      To claim a watch you have to be a registered member (standard or Gold) of HowDidiDo.com  This can be done before or after the hole-in-one is scored and recorded on the site, but before a claim code can be issued.